Privacy Policy

1. Data controller

The person responsible for processing personal data collected through this website is:

Data Controller: Isabel Raventós Moliner
Tax ID (NIF): 47713889K
Address: Prats de Mollo 13, Entresuelo 1, 08021 Barcelona, Spain
Email: isa@isa-raw.com
Website: isa@isa-raw.com

This Privacy Policy explains how personal data is collected, used and protected when you visit or interact with this website.

2. What personal data we collect

Depending on how you use the website, we may collect personal data that you voluntarily provide, particularly when contacting us through a contact form or by email.

This information may include:

  • Name and surname
  • Email address
  • Telephone number, if provided
  • Company or organisation, if provided
  • Information included in your message or enquiry
  • Any other information that you voluntarily provide

Certain technical information may also be processed when you browse the website, such as your IP address, browser type, device information and information relating to your interaction with the website.

3. Purpose of processing

Personal data may be processed for the following purposes:

  • To respond to enquiries or requests submitted through the website.
  • To communicate with users who have contacted us.
  • To manage professional or commercial relationships requested by the user.
  • To maintain the security and proper functioning of the website.
  • To comply with applicable legal obligations.
  • Where applicable and subject to the appropriate consent, to analyse website usage and improve its content and performance.

Personal data will not be used for purposes incompatible with those described above.

4. Legal basis for processing

The legal basis for processing your personal data depends on the purpose for which it is collected.

When you contact us or submit a form, the processing is based on your consent and/or on taking steps at your request prior to entering into a contractual or professional relationship.

Where a contractual or professional relationship exists, certain data may be processed because it is necessary for the performance of that relationship.

Some information may also be processed where necessary to comply with legal obligations or, where applicable, on the basis of legitimate interests relating to the security and proper operation of the website.

You may withdraw your consent at any time where consent is the legal basis for processing. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

5. How long we retain your data

Personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected.

Data relating to enquiries or contact requests will be retained for the time necessary to respond to and manage the request and, where appropriate, for as long as necessary to deal with any responsibilities arising from the relationship.

Where a professional or contractual relationship is established, the relevant information may be retained for the periods required by applicable tax, accounting or other legal obligations.

6. Who we share your data with

Personal data will not be sold, rented or transferred to third parties for their own marketing purposes.

Data may be accessed by service providers that are necessary for the operation of the website or the provision of related services, such as hosting, email, website maintenance, analytics or other technology providers. These providers will process data only where necessary to provide their services and subject to the applicable data protection requirements.

Personal data may also be disclosed where required by law or by a competent public authority.

7. International data transfers

Some technology providers used by the website may process information outside the European Economic Area.

Where this occurs, appropriate safeguards will be applied in accordance with the General Data Protection Regulation (GDPR), such as an adequacy decision by the European Commission or appropriate contractual safeguards.

Further information about third-party services and technologies used by the website may be provided in the Cookie Policy.

8. Your rights

Under applicable data protection legislation, you have the right to:

  • Access your personal data.
  • Request the rectification of inaccurate or incomplete data.
  • Request the deletion of your personal data where appropriate.
  • Request the restriction of processing.
  • Object to the processing of your personal data in certain circumstances.
  • Request the portability of your personal data where applicable.
  • Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, you can contact [EMAIL], indicating the right you wish to exercise and providing sufficient information to verify your identity where necessary.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if you believe that your personal data has been processed in breach of applicable data protection legislation.

9. Security

Appropriate technical and organisational measures are applied to protect personal data against unauthorised access, alteration, loss, disclosure or destruction.

However, no system connected to the Internet can guarantee absolute security.

10. Third-party and embedded content

This website may include content or services provided by third parties, such as videos, maps, social media content or other embedded resources.

When interacting with this content, the corresponding third party may collect information about your visit and use cookies or similar technologies, subject to the user's consent where required.

Please refer to the Cookie Policy for further information.

11. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, the services provided or applicable legislation.

The latest version will always be available on this page.

Last updated: September 2026